Planning of home health care activities with uncertain service time
Jiao Zhao  1@  , Tao Wang  2@  , Thibaud Monteiro  3@  
1 : Décision et Information pour les Systèmes de Production
Institut National des Sciences Appliquées de Lyon : EA4570
2 : DISP
Université de Saint-Etienne, Institut National des Sciences Appliquées (INSA) - Lyon : EA4570
3 : Décision et Information pour les Systèmes de Production
Institut National des Sciences Appliquées de Lyon : EA4570

In daily activities of home health care, caregivers move to patients' home and provide care services. It is usually formulated as a vehicle routing problem with time windows. But in real life, the operational constraints and uncertain service time should be considered. The goal of this work is to propose a method and a model enable to manage home healthcare activities with uncertain service time.


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